Gutori Auto Mall >> FAQ

Frequently Asked Questions

We understand that our customers value their time and want to have their vehicle back on the road as soon as possible. That's why we have a team of skilled technicians who work efficiently and effectively to complete repairs in a timely manner. The time needed to complete repairs can vary depending on the extent of the damage and the availability of parts, but we'll always provide you with a clear estimate and keep you informed throughout the process.
We understand that cost is an important consideration when it comes to auto repair shop. That's why we strive to provide transparent pricing and clear cost estimates for all of our services. Our pricing may vary depending on the specific services needed and the extent of the repairs required, but we'll always provide you with a detailed estimate before starting any work.
If you're experiencing rough running, stalling, or other performance issues with your vehicle, it may be a sign that a tune-up is needed. A tune-up can help improve your car's performance, fuel efficiency, and overall reliability. However, there may be other underlying issues causing the symptoms you're experiencing, so it's important to have your vehicle inspected by our experienced technicians to accurately diagnose and address the issue.
We want you to feel confident in the work we do and the prices we charge, and we'll always be upfront about any charges or fees associated with our services
While we do accept walk-ins, we highly recommend making an appointment for any repair services you may need. This helps us ensure that we have the necessary resources and time to provide the best possible service for your vehicle. However, we understand that unexpected issues can arise, and we'll do our best to accommodate your repair needs as efficiently as possible.
We accept most major credit cards, including Visa, Mastercard, American Express, and Discover, as well as financing options through third-party providers. We want to make paying for your auto repair and tire services as convenient and flexible as possible, and we're happy to work with you to find the best payment option for your needs.
Winter tires are specially designed to provide improved traction and handling in cold, snowy, and icy conditions. They're made with a softer rubber compound that stays pliable in colder temperatures, and they also feature unique tread patterns that help to grip the road and channel away slush and snow. While all-season tires can provide decent performance in milder winter conditions, they don't offer the same level of safety and control as winter tires.
The type of oil filter your vehicle needs can depend on several factors, including the make and model of your vehicle, your driving habits, and the type of oil you use. Our expert technicians can help you choose the right oil filter for your vehicle and ensure that it's installed correctly. We offer a range of oil filters from trusted brands, and we'll work with you to find the best option for your needs and budget.
Regular brake inspections are an important part of vehicle maintenance and can help ensure that your brakes are working properly and reliably. It's generally recommended that you have your brakes inspected at least once a year, or more frequently if you notice any warning signs such as squeaking, grinding, or pulsating brakes. Our expert technicians can perform a thorough brake inspection and provide recommendations for any necessary repairs or maintenance.
Don't neglect your vehicle's oil change needs! Regular oil changes can help prevent costly engine damage and keep your car running smoothly. Our experienced technicians can provide guidance on the best oil change schedule for your vehicle and can perform oil changes quickly and efficiently.
Are your tires wearing unevenly or making unusual noises? It may be time for a tire rotation. Our experienced technicians can perform a thorough inspection of your tires and recommend the best course of action to keep your vehicle running safely and smoothly.

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